“The job of the leader is to decide how the team interacts, not what the team does.”

“Multiplier leadership is an absolutely essential ingredient for brilliant work [and] it doesn’t have to come from the boss.”

“A culture of radical candor can start with anyone. Lead by example, whether you’re the leader or the employee.”

“You’re not going to win by being the maker of stuff. You’re going to win by being the creator of stories.”

“I was putting my feelings, and my reputation, ahead of their best interest.”

“The ideal place to be in life—whether you’re a writer, or an entrepreneur, or just a person figuring out how to go on a date—is to have that mixture of humility and open-minded confidence.”

“Prioritizing rest and vacations and time off allows you to be fully present, which, in this culture, is a strategic advantage.”

“Choose things that are good enough, and do not worry about whether they’re the best.”

What are the common characteristics or virtues of leaders that sustain excellence?

“The question you should be asking is, ‘Can I do one small thing tomorrow to make things a little bit better?’ And the answer is almost always yes.”

“The real trick to building trust [is] giving trust. One of the surest sign of giving trust is being vulnerable and telling people about yourself and [being] willing to be judged.”